Permanent hiring, another area of expertise for Terastar, is the process of recruiting and hiring employees for long term positions within an organization. It involves carefully selecting candidates who align with our clients’ culture values, and long term goals. Permanent hires typically receive benefits, job security, and opportunities for career growth within the organization. This approach allows businesses to build a stable and loyal workforce, fostering continuity, knowledge retention and team cohesion. Permanent hiring services by Terastar enables organizations to invest in developing talent, promoting employee engagement, and nurturing long term relationship. It plays a crucial role in establishing a strong foundation for the company’s operations driving stability and contributing to it’s long term success.
Functional capabilities include:
A Digital Experience in Customer Engagement
Reduced Time to Market with Unified Product Catalogue
Enhanced Profiling with Inbuilt Customer Repository
Online System Assurance based on stream processing
Concurrently ICP caters to the needs of both online and offline charging based on use of bearer / session / event / service. Apart from the core functionality of rating and charging, ICP includes functions and features towards Customer, Product & Offer Management.
It is a solution enabling packaging of Single or Multiple Services with flexible tariffing options based on current and future models and most importantly simple and consistent interaction with customers.
The architecture not only ensures agility and reliability but ensures that the mission critical needs of a new age Converged Rating (prepay & postpay) & Unified (multiple services) system is addressed with a minimal footprint that inherently manages scaling and redundancy.
ICP/ OCS is a complete End to End engagement solution not just addressing the needs of Rating & Charging. The system caters to the needs right from onboarding and creating account; to product selection from published catalogue through self-care; to real-time usage reporting as notifications; to payments online or with vouchers/Electronic top-up to retentions through campaigns and promotions; to customer care through online customer tracker and reporting.
OSS & BSS solution provides data such as network performance information and network availability, which enables the operators to proactively manage networks as well as systems to deliver positive user experience.
Terastar solutions include:
Network configuration & provisioning, Fault management, Inventory management, Post/Pre-Paid systems, and Service Request management.
Service provisioning, Order management, Product management, Subscription management, Revenue management (billing), Delivery of services administration.
Increase in complexities in communication network ecosystem due to the 5G and Internet of Things (IoT) technologies pose different challenges. Terastar Networks is equipped to use the latest cloud technologies, data analytics and machine learning systems to provide detailed insights into operational requirements and improved predictions of the future performance.